Friday, October 24, 2008

It's been one month since the opening of far east shop. I can say that sales there is not bad. As for suntec, sales is improving after the shift. But with renovation happening in MPG area, the our shop and products are dusty every morning. Wonder when are they going to be finish with the renovation.

We have employed another new staff who started work in suntec on monday. I trained her there for 2 days. Now she's left there alone to man the shop by her own. She's the easiest to train out of all the other peeps I have trained so far as she has got experience in both sales and cashiering. The hardest to train is....not our china staff (which many people will think so)...but one of our guy staff (I shan't name names or mention when he started work).

Our china staff is coming back to work on sat. With her back here to work, we now have 3 staffs (2 in far east and 1 in suntec) then I wouldn't be needed to be in the shop anymore (for now that is) unless anyone of them is off. I can then start running about and also do the things that I am supposed to do....after so so so so so long. I think I will be able to go for service once again this sat. Finally....after missing a total of 7 services (& more than 7 CG meetings).

Wednesday, October 15, 2008

I am bored in the shop. Though far east do have more people as compared to suntec. But with the current recession going on, economy is slow, business also is slow. Hopefully the recession won't affect the business much.

The auntie opp. our far east shop keeps telling me that we can make it here in far east esp since we are doing our own brand. She's a christian as well. She even teaches me to pray every morning during opening (to lift up the day sales into His Hands) and at night during closing (to thank Him for the day's sales and for a better tomorrow). Very encouranging & nice auntie.

Been so busy in the shop. Even mum has to work in our suntec shop. She don't even have time to deal with the stocks at home. Even for me, I have got abt 1 month ++ of accounts that has yet to be done. Haven't been going for service and cell group since the start of september. 1st was busy with the shifting and now lack of manpower. This is because one of our full timer took about 4 weeks of leave to go back to her hometown to visit her seriously ill mum. What to do? No choice. Starting a business is not easy. No wonder there is a chinese saying that goes "Xian Ku Ho Tian" (directly translated as "Bitter 1st Sweet later").

We got 2 full timers and 2 part timers (but they are currently studying and can only work on weekends. we will only call them in during peak period). We will be having another new full timer coming in. Next monday to be exact. I would have to train her up. All our staffs are trained up by me. Training staffs is not an easy task. Everyone learn things in different ways. Those with the hack-care attitude, even more difficult to train. I usually give these kind of people the indifferent attitude.

We will need 1 in suntec, 2 in far east and 2 in bugis when it does open. + we'll also need part timers in all outlets during peak periods. Wonder how long more it will take before I can step out of the shop front to do the management related things that I am supposedly to be doing instead of just sitting in the shop serving customers (though it is actually rather fun, THAT IS when there are actually customers).

Saturday, October 11, 2008

It's been some time since I last blogged. Far East shop have opened since the 22nd of last mth. That's about 3 weeks already. So far business in Far East is quite good, considering that we do not have much stock in Far East shop as yet. At least more people is starting to see our products now. Suntec shop has also shifted to the front. At least get to see more people now and business in Suntec is better though not that much.

Haven't been going for service and CG for the past few weeks since the beginning of Sept. Sianz.... Wonder how many more services and CGs I would have to miss. Our staff from china went back home as her mum is seriously ill. She say she will definitely come back to Singapore but not sure when. So now not enough people. Even my mum has to go to the shop front to help out.

Bugis Iluma is expected to be ready end of Nov. If everything goes well, bugis shop should be able to open for business before christmas. So now need to start employing and training new staff. Have to train up more staffs too as eventually I won't be in the shop doing sales anymore, there is so much other things that I'll need to handle - accounts, online shop, etc etc. So many things to handle that my head is getting bigger and bigger as the days go by. Also my home is becoming more and more like a warehouse....with stocks everywhere. LOL! Really hope business will pick up soon.